On the Mac, click the network icon in the menu bar to view the network name and status of the connection. The green link light should be steady, and the orange activity light should blink when the cable is connected. Wired network connection: Check that the cable is connected to the printer Ethernet port and to an available port on the router. Make sure the wireless icon light is either on and steady or blinking. Wireless network connection: On the printer, open the Wireless network or Settings menu to make sure the wireless signal is turned on and enabled. Connecting with Bonjour is the best way to find the printer and support wireless printing.Ĭonfirm that the printer is ready for the network setup. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.īonjour support: HP recommends routers that support Bonjour, Apple's network discovery software. Make sure the 2.4 GHz router band is enabled and broadcasting. If you are using a wireless router, check your router’s documentation or support site to make sure it meets the following requirements:Ĭheck the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands.
Make sure your network is working correctly and that the printer is ready for the network setup. Step 2: Check the network and printer connection status
#Deskovery 10.8.5 install#
If the install fails, continue to the next step. If the install completes, the issue is resolved. Reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
#Deskovery 10.8.5 software#
Complete any tasks or downloads in progress before you continue.ĭisconnect the power cord from the router.Ĭlose all running programs on your computer, including the HP software installation window, and then turn off the computer. The following steps temporarily disconnect network and Internet connections, and require restarting your computer. Restarting network devices can resolve many network or communication errors. Step 1:Restart the computer, printer, and router
Let us try some troubleshooting steps to resolve the issue. I understand you have issues installing the printer on your Mac Computer.